Resolved -
All recordings that were successfully captured have now been recovered. Future improvements around being more robust to upstream failures are being researched by the team.
Jun 3, 16:49 UTC
Monitoring -
The outage has subsided. The team has identified a set of recordings currently stuck in processing state that require manual recovery and will be working to recover them as quickly as possible.
Jun 2, 18:29 UTC
Investigating -
Upstream provider is experiencing an outage causing out instability in our bot recorders including delayed joined times and recording failures. The team is investigating the scope and any potential mitigations.
Jun 2, 15:20 UTC