Transcription failures

Incident Report for Grain

Resolved

A fix was rolled out and all impacted meetings have had their transcripts reprocessed.
Posted Jan 04, 2024 - 23:25 UTC

Investigating

The Grain team is investigating a spike in transcription failures. We are in communication with our transcription provider attempting to hunt down the issue and will backfill all failed transcriptions once a root cause is identified.
Posted Jan 04, 2024 - 19:18 UTC